Shipping policy

ORDER QUESTIONS CAN BE SENT TO SALES@RASKOLAPPAREL.COM

Processing Time

• All standard orders are processed within 2–4 business days.
  
• Please note we do not ship on weekends or holidays and carriers also do not deliver on these days.
• international orders can take between 2-5 weeks (depending upon your country's laws etc).

Shipping Options & Estimated Delivery Times

USA

• Standard Shipping: 3-5 business days
• Priority 2-3 day: 2-3 business days

Shipping options are guaranteed within the time frame promised when shipped. Which does not include weekends and holidays.

Delays can occur which is out of our control and can effect delivery times which we are not liable for on our standard and priority 2-3 day shipping options.

International

Some countries may not have all these options

• USPS First Class International: 7-21 business days
• Worldwide Priority: 5-14 Business Days
  
• DHL Worldwide Express: 2-5 business days
• UPS Expedited: 3-7 Business days

• Delivery times are estimations and vary based on destination and customs clearance.

Shipping Rates

• Shipping rates are calculated at checkout based on your location and selected shipping method for international addresses.
• Free standard shipping on U.S. orders over $99 (After discounts applied).

Order Tracking

• Once your order is shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.

Customs & Duties (International Orders)

• Customs fees, duties, and taxes are the responsibility of the customer unless otherwise stated on the shipping option. We do not cover any customs delays. 
• *If a package is refused we will only issue a refund for the order minus the original shipping cost.

Address Issues

• Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly entered addresses and would not issue a refund/credit for such situations.

Delivered Packages

Without Shipping Protection

• Once the package is marked as delivered by the carrier, we are not liable for lost or stolen packages. If this occurs, please contact the carrier directly to start an investigation. We would not be liable to issue any type of refund or credit for such cases as the carrier confirms delivery of the package.

With Shipping Protection

• We cover the value of the orders that were investigated and found to be stolen or lost in transit, please fill out you ticket for a lost , stolen delivery through our shipping protection.

Shipping protection portal